Course description

Communication and Office Management is designed to equip students with essential communication skills and practical knowledge to run efficient administrative operations. The course begins with the fundamentals of verbal and written communication, listening skills, and interpersonal relations in business settings.

Students will explore office layout, records management, scheduling, reception duties, and the use of digital tools for communication and organization. Emphasis is placed on time management, etiquette, team collaboration, and dealing with workplace challenges professionally. The course also addresses ethical issues, confidentiality, and managing diversity in the modern office.

Real-life simulations, document formatting exercises, and case studies are used to help learners apply concepts to everyday administrative situations. This course is ideal for aspiring office administrators, executive assistants, or support staff in any sector.

What will i learn?

• 1. Communicate effectively in business and office settings.
• 2. Organize and manage office functions and resources efficiently.
• 3. Handle records, correspondence, and scheduling with professionalism.
• 4. Use technology to enhance administrative communication and coordination.
• 5. Demonstrate proper etiquette, ethics, and interpersonal skills at the workplace.

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