Course Overview
Course overview
Communication Skills develops your ability to exchange information clearly and respond appropriately to different audiences. The course connects communication principles with practical academic and workplace tasks, including presentations, meetings and business documents.
What you will study
Communication systems, types, flows and barriers; cross-cultural communication; listening, interviews and persuasion; non-verbal communication; business and career documents; public speaking; teamwork, virtual meetings, reports and proposals; information technology and communication ethics.
How to study
Work through the course sections in order and check which resources are available. Read the relevant material before attempting practice activities. Keep a record of difficult topics and questions to discuss with your instructor.
Preparing for assessments
Before attempting an assessment, read its instructions, time limit and mark allocation. Show your reasoning or workings clearly, check your answers, and use feedback to guide your revision.
Curriculum
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Instructor
