Synapse Global Institute · About SGI

Policies & Documents

Find SGI’s published institutional policies and download the current documents.

Data Protection

Data Protection Policy

SGI’s rules for lawful handling of student, staff and stakeholder information, including rights requests and incident reporting.

Version 1.0 — revised 25 October 2026 · Effective 2026-10-25

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Privacy

Privacy Policy

What information SGI handles, why it is used, how it may be shared and how to exercise privacy rights.

Version 1.0 — revised 25 October 2026 · Effective 2026-10-25

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Website terms

Terms & Conditions

Conditions for SGI enrolment, learning-platform access, digital materials, conduct and service-related disputes.

Version 1.0 — revised 25 October 2026 · Effective 2026-10-25

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Fees and refunds

Refund Policy

Eligibility, request information, decision times, payment handling and escalation for SGI refunds.

Version 1.0 — revised 25 October 2026 · Effective 2026-10-25

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Institutional Partnerships

Partner Institution

Partnership policy for institutions using SGI’s LMS to train their students through approved SGI courses, their own courses and instructors, or both. Includes CAT administration, marking, reopening, results, content rights and student data protection.

Version 1.1 — LMS training & CAT partnerships · Effective 2026-10-26

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Website policies