Course description

Operations Management in Practice equips learners with essential tools and frameworks to plan, control, and improve organizational operations. The course covers topics such as process mapping, capacity planning, scheduling, lean operations, quality management, and productivity analysis.

Students will gain insights into managing resources (people, machines, materials) and workflows to ensure efficient production and service delivery. Special attention is given to techniques such as Total Quality Management (TQM), Six Sigma, Just-In-Time (JIT), and continuous improvement.

The course uses real-world scenarios, simulations, and case studies to help learners apply theoretical concepts to actual operational challenges in manufacturing, logistics, and service industries. It is ideal for aspiring operations managers and supply chain professionals looking to enhance their problem-solving and process optimization skills.

What will i learn?

• 1. Map and analyze operations processes to identify inefficiencies.
• 2. Apply tools to improve productivity, reduce waste, and manage capacity.
• 3. Implement lean and quality improvement techniques.
• 4. Develop schedules, performance metrics, and continuous improvement plans.
• 5. Align operational activities with business goals for enhanced performance.

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